V.I.E - IT Application Support Officer
Date de publication : 28/08/2024
Requisition ID : 19853
V.I.E - IT Application Support Officer
About US (GEMS):
ENGIE Global Energy Management & Sales (GEMS) provides energy supply solutions and risk management services to support its clients through their decarbonization journey, while optimizing ENGIE’s assets and contributing to value creation.
ENGIE is a global reference in low-carbon energy and services with a leading energy management business, piloted by its entity "Global Energy Management & Sales" who built its savoir-faire managing the Group’s large and diverse asset portfolio over 20+ years.
3,600 employees around the world develop our solutions, through +20 international business platforms. We cover the full energy mix: renewable and thermal power, natural gas & LNG, biomass, environmental products. Our experts provide tailor made solutions based on a wide range of savoir-faire in energy management with a strong focus on decarbonation and decentralization.
Our 190,000 clients span the entire value chain: producers, asset developers, financial players, utilities, distributors and industrials. Our global reach and strong local presence enable us to offer these diverse clients tailor-made services and respond to rapid changes in mature or emerging markets alike.
Our 4 expertises:
• Asset management
• Energy transition services
• Energy supply & global commodities
• Risk management & market access
At GEMS we encourage breakthrough results, team spirit, curiosity and innovation while preserving the right work/life balance for you.
More info on GEMS Hub (https://gems.engie.com) or LinkedIn (https://www.linkedin.com/company/engie-global-energy-management-solutions).
About ENGIE:
Our group is a global reference in low-carbon energy and services. Our purpose (“raison d’être”) is to act to accelerate the transition towards a carbon-neutral world, through reduced energy consumption and more environmentally-friendly solutions, reconciling economic performance with a positive impact on people and the planet. We rely on our key businesses (gas, power, renewable energy, services) to offer competitive solutions to our customers. With our 96,000 employees, our customers, partners and stakeholders, we are a community of Imaginative Builders, committed every day to more harmonious progress.
Context:
Within the GEMS, Business Unit the Business Platform APAC is managing and developing the group’s trading activities for the APAC region.
In order to pursue its development, GEMS is developing and rolling out various projects across regional offices such as Australia, Japan, India.
Role:
GEMS APAC is looking for a VIE IS SAP B1 Officer, to improve the reliability of the existing systems, and support the development of the new systems. The role is based in Singapore. It requires many interactions with the teams in Europe and external vendors.
As a member of the APAC IS team in Singapore, the VIE IS SAP B1 Officer is also expected to contribute to the cohesion of the IT team.
Missions:
1. Delivery management/ Product management
- Assign ticket and follow up on ticket with different dev teams and stakeholders
- Perform NRT before releases
- Roll out in testing and production environment change and development
- Enrich the backlog of problems (source of recurring incidents), including description, impact/recurrence/priority…
- Self-learning on Finance related functions within group
- Share improvement ideas with Business Analyst
2. Enhancement/Project implementation
- SAP enhancement and configurations
- SAP Crystal Reports design and implementation of business templates
- SAP user feed-backs on system and share it with development/vendor team
- Work closely and collaboratively in a team environment with the project’s stakeholders to ensure successful implementation.
3. Production support
- Process (analyze, solve, document) incidents.
- Coordinate resolution actions with Vendors/Paris teams when necessary (for instance SAP vendors or Engie HQ IT teams)
- Actively participate in the writing or enhancement of operational procedures for SAP B1(in link with the monitoring alerts)
- Follow up on weekly IT releases and adapt monitoring tools and procedures
Education & Professional Background:
- University degree in IT Engineering or Mathematics.
- A first relevant experience in IT Finance environment.
- Basic experience and knowledge about accounting and/or settlements-related processes. Trading or front-office is a plus.
Hard skills:
Good understanding of SAP Business One/SAP HANA on core modules.
- Experience in managing ERP projects or B1IF(B1 Integration Framework)/JSON development
- Experience in MS-SQL Server or/and Crystal Reports form development.
- Good knowledge on SQL, scripting skills, XML/XSLT.
- Good knowledge on Webservices/Rest API.
- Good troubleshooting skills find out root cause of issue and provide valuable suggestions to resolve the problem.
- Basic knowledge on Java.
Soft skills:
- Interactive behavior : Active Listening and communication skills.
- Problem solving : Issues perception, analyzing, practical thinking, creativity, innovation.
- Personal effectiveness : Facilitation skills, pragmatism and pro-activity, resilience to stress, taking initiative, learning ability, self-motivated.
Languages:
o Fluent in english is mandatory
If you meet these requirements, then you are the talent we are looking for. Do not waste time!
Apply by attaching your updated CV, regardless your gender.
ENGIE Global Energy Management & Sales is committed to create a gender-neutral environment that unlocks the potential of everyone and provides equal employment opportunities for all individuals.
All our positions are open to people with disabilities, please let your recruiter know if you need reasonable accommodations to be able to participate in the recruitment process, they will be happy to assist you.