What You Can Expect

As the Distribution Intern, you will support the operations team that provides distribution of chilled water, electricity, steam and water to The University of Iowa. This group maintains the cabling, controls network, metering, piping, pumping, substation, tunnel and vault systems that comprise the distribution systems.  You will also focus on inventory tracking and procurement, and management of various assets and processes supporting operations, using a variety of computer programs.

• Independently identify maintenance needs in distribution systems and coordinate with the Utilities Distribution Planner to develop Corrective Work Orders
• Develop and maintain performance results and analyses of distribution systems, helping to identify, document, and track maintenance needs while keeping accurate records
• Maintain equipment inventory databases under the guidance of Distribution management and planning staff, using spreadsheets, databases, CMMS, or ArcGIS as appropriate

What You’ll Bring                      

• Pursuing a bachelor’s degree in business administration, engineering, or a related field
• A proficiency with Microsoft Office including Word, Excel, PowerPoint, and Project

Additional Details

• This role is eligible for our hybrid work policy
• Interns must be enrolled students in good standing at the commencement of the intern semester
• Must be willing and able to comply with all ENGIE ethics and safety policies 

Compensation

Hourly Range: $21.00 – $27.00 USD annually

This represents the average expected pay range for a qualified candidate.

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors.

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location.

Why ENGIE?

ENGIE North America is not just participating in the Zero-Carbon Transition, we’re leading it!  Join us as we develop energy that is renewable, efficient, and accessible to everyone.

At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion. We do so for the benefit of our employees, customers, products and services, and community. ENGIE is proud to be an equal opportunity workplace, and we are committed to creating an equitable and inclusive environment for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed. 

Responsibilities:

• Assist to implement, maintain and to continuously improve on the ISO certification and system in relate to ISO 9001, ISO 22301 and ISO 27001
• Assist to review ISO 9001, ISO 22301 and ISO 27001 related manual, policies, procedures, business contingency plan and specified requirements and ensure they are implemented and complied
• Assist to manage, participate and ensure all quality control and assurance processes / activities are in compliance to Company's standard, SOPs and WIs and customer’s requirements
• Assist in the review of processes and workflow to improve operational effectiveness
• Facilitate external audits and monitor corrective and preventive measures
• Participate in project, work studies, work committees, company-wide promotional activities and coinuous improvement initiatives
• Conduct regular audits and compliance checks to assess quality performance, identify areas of improvement and monitor the corrective and preventive measures
• Ensure that corrective actions taken are adequate and analyse quality records for adverse trends
• Liaise with internal and external parties on QMS related issue
• Gather and prepare data from audits, compliance checks or any other areas as requested for management reporting
• Support company’s business effort and projects for client engagement and support, participate in the tender bidding
• Ensure that all information security management system related policies, procedures and specified requirements are implemented and complied to.

Any other tasks as assigned by the supervisor

• Assist to implement, maintain and to continuously improve on the ISO certification and system in relate to ISO 9001, ISO 22301 and ISO 27001
• Assist to review ISO 9001, ISO 22301 and ISO 27001 related manual, policies, procedures, business contingency plan and specified requirements and ensure they are implemented and complied to
• Assist to manage, participate and ensure all quality control and assurance processes / activities are in compliance to Company's standard, SOPs and WIs and customer’s requirements
• Assist in the review of processes and workflow to improve operational effectiveness
• Facilitate external audits and monitor corrective and preventive measures
• Participate in project, work studies, work committees, company-wide promotional activities and coinuous improvement initiatives
• Conduct regular audits and compliance checks to assess quality performance, identify areas of improvement and monitor the corrective and preventive measures
• Ensure that corrective actions taken are adequate and analyse quality records for adverse trends
• Liaise with internal and external parties on QMS related issue
• Gather and prepare data from audits, compliance checks or any other areas as requested for management reporting
• Support company’s business effort and projects for client engagement and support, participate in the tender bidding
• Ensure that all information security management system related policies, procedures and specified requirements are implemented and complied to.
• Any other tasks as assigned by the supervisor

What You Can Expect

As the Health and Safety Intern, you will provide support to the Site Safety Specialist on the campus of University of Iowa. The company is responsible for the infrastructure that supplies the university and hospital with steam, power, water and chilled water. Additionally, will assist in all aspects of the ENGIE Health & Safety Program, including incident investigation, monthly indicator reporting, review and disposition of safety Good Catch reports, hazard identification, leadership safety walks, employee training, and capital improvement project risk assessment and consultation.

• Demonstrate proper use of personal protective equipment, seize opportunities to learn by participating in or shadowing activities, and facilitate at least one safety improvement project aimed at closing the risk gap or cultivating a positive safety culture
• Implement action items from leadership safety walks and work independently when possible, to contribute to ongoing safety enhancements

What You’ll Bring                      

• Pursuing a bachelor’s degree in business administration, engineering, occupational & environmental health, or a related field
• A proficiency with Microsoft Office including Word, Excel, PowerPoint, and Project

Additional Details

• This role is eligible for our hybrid work policy
• Interns must be enrolled students in good standing at the commencement of the intern semester
• Must be willing and able to comply with all ENGIE ethics and safety policies 

Compensation

Hourly Range: $21.00 – $27.00 USD annually

This represents the average expected pay range for a qualified candidate.

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors.

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location.

Why ENGIE?

ENGIE North America is not just participating in the Zero-Carbon Transition, we’re leading it!  Join us as we develop energy that is renewable, efficient, and accessible to everyone.

At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion. We do so for the benefit of our employees, customers, products and services, and community. ENGIE is proud to be an equal opportunity workplace, and we are committed to creating an equitable and inclusive environment for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed. 

What You Can Expect

As a member of ENGIE North America’s Distributed Solar and Storage division, you will be serving C&I and utility customers throughout the United States and helping them achieve their renewable energy goals. It’s an exciting time to be working in energy during a period of immense progress and change. Additionally, you will pitch in on sales campaigns for new customers and prospects – working with in-house subject matter technical experts and a network of contractors to produce case studies, tariff analysis, and various other forms of technical content.

• Generate reports for leadership using Salesforce and other tools
• Prospect for new leads using channels such as Sales Genie, Google Earth, etc
• Analyze customer utility bills and perform desktop site diligence using Energy Toolbase, Helioscope, Pivot, and Plant Predict

What You’ll Bring

• Pursuing a Bachelor’s degree or Master’s Degree in Business Administration, Environmental Sciences, Sustainability, Engineering, or related fields
• General understanding of renewable energy market trends

Additional Details

• This role is eligible for our hybrid work policy
• Must be willing and able to comply with all ENGIE ethics and safety policies 

Compensation

Hourly Range: $21.00 – $25.00 USD annually

This represents the average expected pay range for a qualified candidate.

Actual offered salary may depend on geography, experience, industry knowledge, education, internal pay alignment, or other bona fide factors.

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors. 

In addition to base pay, this position is eligible for a competitive bonus / incentive plan.

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location

Why ENGIE?

ENGIE North America isn’t just participating in the Zero-Carbon Transition, we’re leading it!  Join us as we develop energy that is renewable, efficient, and accessible to everyone.  

At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion.  We do so for the benefit of our employees, customers, products and services, and community.  ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

We value internal mobility and will offer sponsorship for this role to internal candidates only.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed. 

What You Can Expect

As a Project Management Intern, you will support the PM team in delivering utility projects that are constructed according to specifications, perform as designed, and meet established budget and schedule requirements. Working closely alongside experienced Project Managers, you will gain exposure to various responsibilities, including collaborating with engineering partners to understand system designs, procuring materials and labor aligned with validated drawings, and enforcing strict health and safety standards. Throughout the project lifecycle—from initiation to operational handover to our Operations and Maintenance (O&M) team—you will assist the PM, who serves as the primary point of contact and information resource for clients.

• Maintains project schedules, provides regular progress updates—including schedule, budget, and cost reporting—to internal stakeholders, clients, and external parties as required
• Collaborates with engineering, operations, and procurement teams (both internal and external) to define project objectives, produce deliverables such as construction drawings, and manage supplier contracts

What You’ll Bring                      

• Pursuing a bachelor’s degree in construction management, engineering, or related field
• A proficiency with Microsoft Office including Word, Excel, PowerPoint, and Project
• Ability to read and interpret technical documentation

Additional Details

• This role is eligible for our hybrid work policy
• Interns must be enrolled students in good standing at the commencement of the intern semester
• Must be willing and able to comply with all ENGIE ethics and safety policies 

Compensation

Hourly Range: $21.00 – $25.00 USD annually

This represents the average expected pay range for a qualified candidate.

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors.

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location.

Why ENGIE?

ENGIE North America is not just participating in the Zero-Carbon Transition, we’re leading it!  Join us as we develop energy that is renewable, efficient, and accessible to everyone.

At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion. We do so for the benefit of our employees, customers, products and services, and community. ENGIE is proud to be an equal opportunity workplace, and we are committed to creating an equitable and inclusive environment for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed. 

What You Can Expect

As the Civil Engineering intern, you will support the team in preparing, designing, and finalizing design layouts and production modeling of ground mount solar (PV) and storage installations. Additionally, you will maintain drafting processes and support continuous improvement of drawing standards across the Engineering team. You will also perform site assessment and land surveying for design development, including the use of drones for data capture. You may also support the development and origination team in RFP engineering work.

• Apply building and fire codes to designs in a wide range of jurisdictions
• Check tolerances, dimensions, and feasibility of designs and work with team to resolve conflict

What You’ll Bring                      

• Pursuing a bachelor’s degree in construction management, engineering, or related field.
• A proficiency with Microsoft Office including Word, Excel, PowerPoint, and Project
• Ability to read and interpret technical documentation
• Willingness to learn trends with renewable energy industry and top engineering practices
• Experience within Civil Engineering through real world experiences and/or school projects

Additional Details

• This role is eligible for our hybrid work policy
• Interns must be enrolled students in good standing at the commencement of the intern semester
• Must be willing and able to comply with all ENGIE ethics and safety policies 

Compensation

Hourly Range: $21.00 – $25.00 USD annually

This represents the average expected pay range for a qualified candidate.

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors.

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location.

Why ENGIE?

ENGIE North America is not just participating in the Zero-Carbon Transition, we’re leading it!  Join us as we develop energy that is renewable, efficient, and accessible to everyone.

At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion. We do so for the benefit of our employees, customers, products and services, and community. ENGIE is proud to be an equal opportunity workplace, and we are committed to creating an equitable and inclusive environment for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed. 

Job Title: Customer Service Agent  

Department: Customer Experience 

Reporting line: Call Center Team Lead 

Location: Kampala Uganda 

Job Type: Temporary (6 months)

About ENGIE Energy Access! 

ENGIE Energy Access is the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa. The company develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGO solar home systems are financed through affordable instalments from $0.19 per day and the mini grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,800 employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 1.8 million customers and more than 9 million lives impacted so far, ENGIE Energy Access aims to impact 20 million lives across Africa by 2025. 

www.engie-energyaccess.com    

www.linkedin.com/company/engie-africa  

Job Purpose/Mission 

Engie Energy Access prides itself on always putting the customer first; the Customer Service Agents are at the forefront of providing world class customer service to our EEA customers across Uganda. The role will run temporary for a period of 3 months, it will deal with customer repayment and help resolve customer complaints while giving the best possible customer experience and going beyond their call of duty when required.     

Responsibilities 

Creating a Positive Customer Experience  

• Make outgoing calls to EEA customers to attain given work targets  

• Be empathetic and compassionate while dealing and managing customers complaints  

• Educate and emphasize to customers about the finance agreement they are signing and the commitment they are making with EEA.  

• Exercise patience with customers and make sure to follow up on all customer issues until they are fully resolved.  

• Endeavor to give all EEA customers great end to end customer experience  

• Relationship management to increase client retention  

• Always enter accurate and honest information into the EEA data systems.  

• Capture data of high quality that can be used to better serve our customers.  

Product Knowledge  

• Learn all product details, specifications, prices, and capabilities to be equipped with all product information.  

• Always provide accurate product information to customers  

• Should be able to demonstrate an in-depth understanding of the customer finance agreement  

• Take the initiative to continuously improve your product knowledge and soft customer service skills to better serve our customers and develop your career.  

Administrative and Team Building  

• Escalate unresolved issues or questions to your immediate supervisor.  

• Support in building EEA conducive environment for both internal and external customers  

• Provide ideas, feedback, and contributions to EEA Strategy on how to improve the customer experience  

Any other duties as may be assigned from time to time 

Knowledge and Skills 

Experience  

• Conversant with use of computers    

• Excellent interpersonal skills    

• Should demonstrate both verbal and written communication (English)   

• Ability to work in teams or independently   

• Critical thinking skills (ability to think outside the box)   

• Good problem-solving skills (solutions oriented)    

• Good influencing and negotiation skills    

• Flexibility with ability to work under pressure to meet deadlines    

• Willingness and desire to learn new ideas   

Qualifications:  

• Degree or diploma in a relevant field from a recognized institution   

Language(s):   

 Must speak any of the following language combinations 

• Luganda +Ateso +Kakwa+ Kumam  

• Luganda+ Runyankore+ Rukiga+ Kinyarwanda  

• Luganda + Runyoro+ Rutoro + Rukonjo  

• Acholi + Langi + Alur (Luo)  

• Lugbara + Madi  

• Luganda + Lusoga+ Lugwere+ Samia  

• Luganda + Lumasaba  

• Kupsabiny +Lumasaba  

Technology:  

• Strong IT skills, especially Microsoft Office Packages (Forms, Excel, PowerPoint) and Fenix DB and Power hub   

We thank all applicants for their interest, however due to the large volume of applications we receive, only shortlisted candidates will be contacted.    

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths!