Exciting Opportunity: Portfolio Management Specialist - Energy (LEEDS)

About ENGIE UK 

ENGIE, one of the biggest energy firms in the world, is a global leader in decarbonisation and committed to delivering the energy transition through the alliance of molecules and electrons.  

It’s been a leader in the UK energy market for more than 20 years. Our team of 1,200 colleagues work across the energy value chain, procuring, producing, storing, transporting and distributing energy, while providing decarbonisation solutions for regional authorities, companies and individuals. We’re united by a shared purpose to champion zero carbon energy and positively contribute to the energy transition. 
 

Purpose of the Job 

To provide analytical and operational support to Demand Forecasting and Retail Hedging teams within the Portfolio Management function 

To ensure optimum data quality within demand forecasting process through portfolio consistency and metered & forecast data analysis, forecasting algorithm development. 

To support delivery of supply portfolio hedging activities 

To ensure portfolio data consistency with hedging and forecasting processes 

Key Responsibilities:

• Development of forecasting models for different customers/customer types with a view to improve forecasting performance 
• Ensure customers are appropriately set up in relevant forecasting systems and maintenance of portfolio data 
• Management of customer consumption data 
• Analysis of forecasting performance 
• Capacity data submission to system operator 
• Ensuring customer trade positions are fully up to date and consistent across all relevant systems. 
• Ensuring forward trades and traded positions are consistent with view of trading counterparties. 
• Production of analysis to support development of hedging and optimisation strategies. 
• Production and development of hedging team KPI’s 
• Support the delivery of Retail Profitability project 

Qualifications & Experience:

• Proven ability to organise and produce work under tight deadlines 
• Statistical analysis would be advantageous 
• Demonstrated ability to succeed in a complex environment. 
• Degree level (or equivalent) in a relevant discipline or proven relevant industry experience 

What benefits we offer?

Flexible Working

We understand the importance of work-life balance and recognise that everyone is striving to find the perfect one between work and home life. That's why we offer a hybrid working model that combines the convenience of remote work with the benefits of collaborating in a professional office environment. You'll have the flexibility to work from home part of the time, allowing you to optimise your productivity while enjoying a comfortable work setup.
 

Bonus Programme

We reward your hard work and dedication with a competitive bonus programme that recognises and values your contributions. Your efforts are appreciated and directly reflected in your financial rewards.
 

Life Assurance

We prioritise your peace of mind by offering life assurance coverage. You can feel confident knowing that your loved ones will be protected in the event of the unexpected.
 

Income Protection

Your financial security matters to us. Our income protection benefits ensure that you have a safety net in place, providing a valuable source of income if you're unable to work due to illness or injury.
 

Employer Pension Contribution

We invest in your future by contributing to your pension plan. You can enjoy the confidence and peace of mind that comes with knowing that you're building a solid foundation for your retirement.
 

Healthcare Cash Plan

Your well-being matters to us, which is why we provide a healthcare cash plan. You'll have access to a range of healthcare benefits, including reimbursement for medical expenses, dental and optical care, and more. Take care of yourself and your family's health without financial worries.
 

myENGIE

We offer a range of flexible benefits to employees alongside hundreds of retail and lifestyle discounts through myENGIE.

Diverse Employer

ENGIE’s purpose is to accelerate the transition towards a carbon-neutral economy, through reduced energy consumption and more environmentally friendly solutions, and we know that the most successful businesses are the most sustainable ones. Diversity, equity and inclusion is key to sustainability and success and our goal is to attract, engage and retain the best talent, bringing the best thinking to our business from inside and outside of our industry. Our ambition is to make sure everyone at ENGIE feels valued, respected and included. We know that diverse teams have more creativity, imagination, innovation and problem solving capabilities, so we are committed to tackling inequalities and creating a diverse and inclusive business.

Equal Opportunity

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. During the application process you will be asked to complete an equality questionnaire on a voluntary basis and any data we collect will be treated confidentially and used for evaluation purposes only. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.

Administrator, Energy Retail Operations (Leeds) - 7 roles

Six month fixed term contract

About ENGIE

ENGIE’s 1,000 employees in the UK are actively engaged in helping the Group reach net-zero carbon by 2045. We have been active in the UK energy market for over 20 years and our investments are in renewable energy (solar, wind, hydro, biogas) and storage, whilst supplying energy to organisations of all sizes.

ENGIE Energy Supply provides energy to over 17,000 businesses across the UK. We power a range of businesses, from small SMEs through to major I&C organisations with added-value solutions to help our customers achieve their energy and net zero goals. This includes innovative corporate power purchase agreements, flexibility services and a range of tariffs to support our customers with the transition to renewable energy.

About the Role

We have a number of 6 month fixed term contract vacancies for administrators.  These roles will provide administrative, customer and technical support where needed across the Retail Operations department.  You will be responsible for accurately entering and updating data into our systems, ensuring data integrity and confidentiality; Managing processes internally and externally and resolving customer queries and disputes. 

These are hybrid roles assigned to our Leeds office where the successful candidates would be based two days a week.

On offer is a competitive salary and benefits package and the chance to make a difference in the energy transition.

Summary of key responsibilities

• Responsibility for particular customer accounts or tasks ensuring monitoring and completion within contractual and internal deadlines and adherence to industry regulation 
• Supporting various departments to accurately input and update data and detailed notes into systems. 
• Identify and correct data entry errors. 
• Assist with administrative tasks as needed. 
• Prioritise and respond to customer queries and complaints in a timely manner. 
• To resolve problems and exceptions within agreed timelines. 
• To liaise with internal and external parties to ensure that tasks are managed accurately and efficiently and that we keep customers and partners regularly informed of progress. 
• Assist internal stakeholders when required. 
• Adherence to internal processes, risk frameworks, industry compliance and regulation, and any other appropriate requirements. 
• To take actions, working with other teams / departments if necessary, to improve customer experience 
• To ensure that all processes are operated in a timely and efficient manner with a focus to provide excellent customer service at all times 

Knowledge and skills:

• Excellent communication skills (including written and telephone skills). 
• Excellent interpersonal skills. 
• Proficiency with Microsoft Office (Excel, Word, Outlook).  
• Proven ability to produce accurate work under pressure. 
• Able to demonstrate a practical approach to problem solving. 
• Excellent attention to detail and organizational skills. 
• Ability to work independently and as part of a team. 
• Numerical skills. 
• Verbal reasoning skills. 

Experience/qualifications

• Proven record of excellent customer service 
• Proven experience in data entry or administrative roles. 
• Previous industry experience is desirable. 
• GCSE English Grade C / 5 and above (or equivalent). 
• GCSE Maths Grade C / 5 and above (or equivalent). 

Why ENGIE UK?

• Opportunity to make a significant impact on the future of energy supply.
• Collaborative and innovative work environment.
• Hybrid Working
• Bonus Programme
• Healthcare Cash Plan
• Employer Pension Contribution
• Healthcare Cash Plan
• myENGIE Benefits
• Commitment to professional development and growth.

How to Apply

At ENGIE UK, we value diversity and are committed to creating an inclusive environment for all employees. Even if you do not meet all the requirements listed, we encourage you to apply. Your unique skills and experiences could be just what we need.

About ENGIE

ENGIE is a global reference in low-carbon energy and services. Every day in the UK and Ireland, more than 1,200 colleagues produce, store, procure, transport and sell energy, while providing decarbonisation solutions for regional authorities, companies and individuals. We’re united by our purpose of positively contributing to the energy transition. ​

​

We supply 17,000 business customers of all sizes - enough energy to power the equivalent of 1.1m homes.  We have a corporate commitment of Net Zero Carbon by 2045.  We now invite you to join us in our journey to Net Zero Carbon.

About the role:

You will be accountable for the achievement and delivery of the required sales targets for a large number of high value TPI’s ensuring that the team achieves its required sales targets. 

You will lead a team of account managers as part of the Enterprise Sales Team, managing a number of key relationships to ensure that their value is maximised at all times, providing a high level of service and recognising and developing commercial opportunities to deliver the require sales targets. This will involve owning and managing a large number of TPI relationships with a wide and diverse customer portfolio and requirements. 

Working with other departments you will ensure that a high level of services is provided to both the internal and external customers at all times

This is a hybrid role to be based in our Leeds office.  A competitive salary and excellent benefits package are on offer.

Summary of Key Accountabilities:

• Delivery of the business plan sales targets including: 

• Delivery of Sales Margin for a team of Enterprise Account Managers 
• Delivery of gas & electricity volumes for Enterprise Account Managers 

• Leading and developing a team of Account Managers, ensuring that personal and team targets objectives are achieved. 
• Management of a portfolio of existing TPI’s, ensuring development and maintenance of good working relationships, regular communications at the appropriate level.  
• Working with the Head of Enterprise Sales to actively manage TPI risk profile  
• Implementation of a Business Development and engagement programme for new TPI’s.  
• Working with the Sales Management team to develop and implement the appropriate strategies to maximise the value with these TPI’s. 
• Contribution to the wider sales strategy, working with the marketing team to develop products, propositions and campaigns to deliver the required sales targets and wider Engie objectives. 
• Negotiation and implementation of commercial terms, ensuring all TPI’s have a valid agreement.   
• Ensure TPI Compliance, input into the development and roll out a TPI Compliance Programme including pro-active complaint management.  
• Effective communication with key stakeholders across other departments, to drive improvements to business process and drive efficiencies. 

Skills and Experience

• Experience of the UK Energy Market with special reference to Retail. 
• Proven track record of sales techniques and optimisation, across a wide variety of sales segments. 
• Excellent people management skills, with demonstrable ability to lead and motivate a team.
• Strong interpersonal and communication skills, ability to build and maintain relationships with both internal and external stakeholders.
• Excellent presentation and report-writing skills. 
• Analytical skills using Microsoft Office tools. 
• Ability to resolve complex issues. 

Qualifications:

• Degree level or equivalent 

Why ENGIE UK?

• Opportunity to make a significant impact on the future of energy supply.
• Collaborative and innovative work environment.

Hybrid Working

• Bonus Programme
• Healthcare Cash Plan
• Employer Pension Contribution
• Healthcare Cash Plan
• myENGIE Benefits
• Commitment to professional development and growth.

How to Apply

At ENGIE UK, we value diversity and are committed to creating an inclusive environment for all employees. Even if you do not meet all the requirements listed, we encourage you to apply. Your unique skills and experiences could be just what we need.

Exciting Opportunity: Senior Business Transformation Analyst (LEEDS) - 12 month FTC

About ENGIE UK 

ENGIE, one of the biggest energy firms in the world, is a global leader in decarbonisation and committed to delivering the energy transition through the alliance of molecules and electrons.  

It’s been a leader in the UK energy market for more than 20 years. Our team of 1,200 colleagues work across the energy value chain, procuring, producing, storing, transporting and distributing energy, while providing decarbonisation solutions for regional authorities, companies and individuals. We’re united by a shared purpose to champion zero carbon energy and positively contribute to the energy transition. 
 

Purpose of the Job 

The Senior Business Transformation Analyst’s role is to support in the delivery of initiatives aligned with ENGIE’s Strategy. They will drive, plan, design, develop & launch efficient business processes 

and operating models that support all functions across the business. This will be achieved through leading a 

team of Transformation Analysts to reduce cost to serve, improve customer journeys and support the delivery of key programmes. 

Key Responsibilities:

• Lead and develop a team of Transformation Analysts. 
• Support the Change Manager to impact assess the level of analytics required and subsequent resource planning for all new change initiatives / key programmes. 
• Ensuring benefit cases have been captured across each initiative / project & assessing benefit realisation following deployment. 
• Drive a culture of continuous improvement that reduces cost to serve and improves the customers end to end journey. 
• Support the business in understanding and creating high performing teams 
• Continually develop the Transformation Analysts in the latest tools and technics 
• Ensuring all business improvements / changes consider the customer at the centre of all delivery, apply lean principles throughout. 
• Ensuring business end to end process documents and operational guides are updated in preparation for business change. 
• Having strong technical skills, business intelligence, and a full understanding of the needs of the customer. 
• Adherence to internal change processes and risk frameworks. 

Qualifications & Experience:

• Educated to A-level standard, degree level or equivalent - preferred but not essential 
• Good writing/communication (GCSE English, Maths) 
• Desirable to have or be undertaking learning towards certification in Lean / Lean Six Sigma / Scrum / IIBA /Change Management. 
• Minimum 5 years of experience of identifying and implementing business improvements, demonstrating the ability to influence and motivate. 
• Previous experience of the Energy Industry desirable, preferably Electricity & Gas in a B2B market. 
• Proven ability to organise and produce work to tight deadlines. 

What benefits we offer?

Flexible Working

We understand the importance of work-life balance and recognise that everyone is striving to find the perfect one between work and home life. That's why we offer a hybrid working model that combines the convenience of remote work with the benefits of collaborating in a professional office environment. You'll have the flexibility to work from home part of the time, allowing you to optimise your productivity while enjoying a comfortable work setup.
 

Bonus Programme

We reward your hard work and dedication with a competitive bonus programme that recognises and values your contributions. Your efforts are appreciated and directly reflected in your financial rewards.
 

Life Assurance

We prioritise your peace of mind by offering life assurance coverage. You can feel confident knowing that your loved ones will be protected in the event of the unexpected.
 

Income Protection

Your financial security matters to us. Our income protection benefits ensure that you have a safety net in place, providing a valuable source of income if you're unable to work due to illness or injury.
 

Employer Pension Contribution

We invest in your future by contributing to your pension plan. You can enjoy the confidence and peace of mind that comes with knowing that you're building a solid foundation for your retirement.
 

Healthcare Cash Plan

Your well-being matters to us, which is why we provide a healthcare cash plan. You'll have access to a range of healthcare benefits, including reimbursement for medical expenses, dental and optical care, and more. Take care of yourself and your family's health without financial worries.
 

myENGIE

We offer a range of flexible benefits to employees alongside hundreds of retail and lifestyle discounts through myENGIE.

Diverse Employer

ENGIE’s purpose is to accelerate the transition towards a carbon-neutral economy, through reduced energy consumption and more environmentally friendly solutions, and we know that the most successful businesses are the most sustainable ones. Diversity, equity and inclusion is key to sustainability and success and our goal is to attract, engage and retain the best talent, bringing the best thinking to our business from inside and outside of our industry. Our ambition is to make sure everyone at ENGIE feels valued, respected and included. We know that diverse teams have more creativity, imagination, innovation and problem solving capabilities, so we are committed to tackling inequalities and creating a diverse and inclusive business.

Equal Opportunity

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. During the application process you will be asked to complete an equality questionnaire on a voluntary basis and any data we collect will be treated confidentially and used for evaluation purposes only. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.

New Opportunity: Project Accountant (LEEDS) – 6 Month FTC

About ENGIE UK 

ENGIE, one of the biggest energy firms in the world, is a global leader in decarbonisation and committed to delivering the energy transition through the alliance of molecules and electrons.  

It’s been a leader in the UK energy market for more than 20 years. Our team of 1,200 colleagues work across the energy value chain, procuring, producing, storing, transporting and distributing energy, while providing decarbonisation solutions for regional authorities, companies and individuals. We’re united by a shared purpose to champion zero carbon energy and positively contribute to the energy transition. 
 

Purpose of the Job: 

To support the successfully delivery of projects and on-going departmental business objectives as requested. 

Key Responsibilities:

• Support the successful delivery of system implementation projects through the provision of high quality input into the planning, design and testing phases. 
• Use complex data sets to construct and develop financial models and reporting that is robust and auditable.  
• Support the successful delivery of departmental process improvement projects including those closely related to highly transactions areas. 
• Deliver Management Information as requested including the implementation of on-going reporting processes and ad-hoc management requests. 
• Support the management accounting process as required including forecasting activities and monthly financial closes.  
• Support financial reporting processes as required including supporting the monthly financial closes and statutory accounting preparation processes. 
• Development of process documentation and policies to ensure business change is understood by key stakeholders. 
• Support on-going external audits as required including group and statutory audits. 
• Adherence to internal processes and risk frameworks including INCOME and ad-hoc internal audit assignments. 

Qualifications & Experience:

• Degree level or equivalent 
• A fully qualified Accountant from a recognised Accountancy Board 
• Proven post qualification accountancy experience in a dynamic professional environment. 
• Demonstrated ability to apply professional expertise in a commercial environment 
• Proven ability to support business process and system change. 

Skills: 

• Highly numerate 
• Able to analyse problems and identify solutions using Microsoft Office tools 
• Able to analyse data using tools such as SQL and capability to handle large data sets, such as via a cloud based data lake environment 
• Ability to control and correct high volume ledger systems 
• Reconciliation of complex accounting data sets 
• Able to report financial issues to a wide-ranging audience 
• Proven ability to produce work under tight deadlines 
• Demonstrated practical approach to problem solving 
• Able to manage conflicting priorities 
• Preferable knowledge of the Energy industry 

What benefits we offer?

Flexible Working

We understand the importance of work-life balance and recognise that everyone is striving to find the perfect one between work and home life. That's why we offer a hybrid working model that combines the convenience of remote work with the benefits of collaborating in a professional office environment. You'll have the flexibility to work from home part of the time, allowing you to optimise your productivity while enjoying a comfortable work setup.

Bonus Programme

We reward your hard work and dedication with a competitive bonus programme that recognises and values your contributions. Your efforts are appreciated and directly reflected in your financial rewards. 

Life Assurance

We prioritise your peace of mind by offering life assurance coverage. You can feel confident knowing that your loved ones will be protected in the event of the unexpected. 

Income Protection

Your financial security matters to us. Our income protection benefits ensure that you have a safety net in place, providing a valuable source of income if you're unable to work due to illness or injury. 

Employer Pension Contribution

We invest in your future by contributing to your pension plan. You can enjoy the confidence and peace of mind that comes with knowing that you're building a solid foundation for your retirement.
 

Healthcare Cash Plan

Your well-being matters to us, which is why we provide a healthcare cash plan. You'll have access to a range of healthcare benefits, including reimbursement for medical expenses, dental and optical care, and more. Take care of yourself and your family's health without financial worries.
 

myENGIE

We offer a range of flexible benefits to employees alongside hundreds of retail and lifestyle discounts through myENGIE.

Diverse Employer

ENGIE’s purpose is to accelerate the transition towards a carbon-neutral economy, through reduced energy consumption and more environmentally friendly solutions, and we know that the most successful businesses are the most sustainable ones. Diversity, equity and inclusion is key to sustainability and success and our goal is to attract, engage and retain the best talent, bringing the best thinking to our business from inside and outside of our industry. Our ambition is to make sure everyone at ENGIE feels valued, respected and included. We know that diverse teams have more creativity, imagination, innovation and problem solving capabilities, so we are committed to tackling inequalities and creating a diverse and inclusive business.

Equal Opportunity

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. During the application process you will be asked to complete an equality questionnaire on a voluntary basis and any data we collect will be treated confidentially and used for evaluation purposes only. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.

Exciting Opportunity: Energy and Renewables Originator in Leeds

About Engie

ENGIE is a global leader in low-carbon energy supply and services. We have been active in the UK energy market for over 20 years, and our investments in energy infrastructure are focused on energy storage and renewable energy (solar, wind, biogas), whilst supplying energy to organisations of all sizes.

We are reshaping the energy future by reconciling economic performance with a positive impact on people and the planet, and we are looking for people who are committed to help turn our vision into reality.

About the role

The purpose of the role is to develop, negotiate and implement contracts to purchase electricity and gas exported to the Grid by generators, together with embedded benefits and any associated green certificates.

ENGIE are recruiting for an Energy and Renewables Originator based in Leeds. This is a Permanent role, working full time Monday to Friday. On offer is a competitive salary, bonus and benefits package.

Key Responsibilities

• Accountable for the delivery of budget export margins on an individual basis within the Power Purchase team; sign New Business and renew existing business.

• Business Development – Establish contact and build relationship with potential new business partners including banks, financiers, consultants, lawyers or direct customers.
• Account Management - maintain and develop relationships with existing customers. Organise and attend events and meetings.
• Build Portfolio – Origination of Power, Gas and Renewable Certificates. Propose PPA deals to internal stakeholders to attain sanction according to internal processes. Follow internal governance (including writing investment proposals) and present proposals to UK and European board level.
• Contract Development and Legal Review - Liaise with ENGIE Legal department to tailor customer-specific contracts and review existing terms and conditions to maintain ENGIE’s commercial interests.
• Investment Appraisal – build financial models to forecast expected margins and spend levels for proposed contracts.
• Process Improvement – Ensure internal processes are efficient and fit for purpose.
• Product Development - Provide intelligence for and assist the Product Development Team in researching and developing a range of market-leading Export Products, PPAs and Corporate PPAs.
• Risk Management – Adhere to, and assist with the creation of, Risk Policy. Adherence to internal processes and risk frameworks.

Key Requirements

• Experience in Sales and/or deal negotiation
• Experience in Energy industry · Experience of contract development
• Demonstrated ability to succeed in a complex environment
• Degree level (or equivalent) in a relevant discipline, preferable
• Ability to negotiate complex long-term contracts, often within multiparty scenarios.
• In depth knowledge and understanding of UK Energy wholesale and Retail markets.
• Excellent knowledge of all applicable current and future legislation impacting the renewable energy market.
• Appreciation of key drivers and contract requirements for renewable generation developers, lawyers, banks and equity investors.
• Ability to identify and reconcile business and customer needs in order to build bespoke products and develop current PPA product suit
• Excellent written and verbal communication skills in order to present high value contract opportunities to the Senior Management team.

What benefits we offer?

Flexible Working

We understand the importance of work-life balance and recognise that everyone is striving to find the perfect one between work and home life. That's why we offer a hybrid working model that combines the convenience of remote work with the benefits of collaborating in a professional office environment. You'll have the flexibility to work from home part of the time, allowing you to optimise your productivity while enjoying a comfortable work setup.

Bonus Programme

We reward your hard work and dedication with a competitive bonus programme that recognises and values your contributions. Your efforts are appreciated and directly reflected in your financial rewards.
 

Life Assurance

We prioritise your peace of mind by offering life assurance coverage. You can feel confident knowing that your loved ones will be protected in the event of the unexpected.
 

Income Protection

Your financial security matters to us. Our income protection benefits ensure that you have a safety net in place, providing a valuable source of income if you're unable to work due to illness or injury.
 

Employer Pension Contribution

We invest in your future by contributing to your pension plan. You can enjoy the confidence and peace of mind that comes with knowing that you're building a solid foundation for your retirement.
 

Healthcare Cash Plan

Your well-being matters to us, which is why we provide a healthcare cash plan. You'll have access to a range of healthcare benefits, including reimbursement for medical expenses, dental and optical care, and more. Take care of yourself and your family's health without financial worries.
 

myENGIE

We offer a range of flexible benefits to employees alongside hundreds of retail and lifestyle discounts through myENGIE.

Diverse Employer

ENGIE’s purpose is to accelerate the transition towards a carbon-neutral economy, through reduced energy consumption and more environmentally friendly solutions, and we know that the most successful businesses are the most sustainable ones. Diversity, equity and inclusion is key to sustainability and success and our goal is to attract, engage and retain the best talent, bringing the best thinking to our business from inside and outside of our industry. Our ambition is to make sure everyone at ENGIE feels valued, respected and included. We know that diverse teams have more creativity, imagination, innovation and problem solving capabilities, so we are committed to tackling inequalities and creating a diverse and inclusive business.

Equal Opportunity

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. During the application process you will be asked to complete an equality questionnaire on a voluntary basis and any data we collect will be treated confidentially and used for evaluation purposes only. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.

New Opportunity: IT Service Administrator (REMOTE)

About ENGIE UK 

ENGIE, one of the biggest energy firms in the world, is a global leader in decarbonisation and committed to delivering the energy transition through the alliance of molecules and electrons.  

It’s been a leader in the UK energy market for more than 20 years. Our team of 1,200 colleagues work across the energy value chain, procuring, producing, storing, transporting and distributing energy, while providing decarbonisation solutions for regional authorities, companies and individuals. We’re united by a shared purpose to champion zero carbon energy and positively contribute to the energy transition. 
 

Purpose of the Job: 

The role of the IT Service Administrator within the UK IT team is to support the UK IT team to conduct general IT service management and procurement activities, ensuring processes follow the correct governance processes, and to produce reports and statistics relating to the overall management and delivery of IT services to its customers across the UK. 

This role is for 3 months with a possibility of extension.

Key Responsibilities:

• Raise purchase order requests ensuring they meet the requirements of the authorisation, and they are coded correctly 

• Log and resolve purchase order and invoice queries in a timely manner, ensuring suppliers are kept updated 

• Work closely with Finance Teams to understand the effect of the Procurement role and its impact on these areas within the business 

• Identify areas for change which will result in a smoother flow of costs processed and liaise with the relevant areas to implement that change 

IT Service Management 

• Deal with ad-hoc queries and requests from employees regarding IT Service Management 

• Run reports and produce KPIs to support T&G UK IT management 

General 

• Support the administration activities for the wider UK T&G IT team 

Qualifications & Experience:

• A-levels or equivalent, or suitable experience 
• Experience working within a support function providing support to customers and wider functional teams, ideally within an IT environment 

• Experience of dealing with stakeholders in a customer service and / or delivery setting 

Skills: 

• Ability to understand financial analysis practices, principles, applications and analytic methods 
• Organised and methodical approach to processes, data capture, analysis and reporting 
• Analytical with high degree of accuracy and attention to detail 
• Proficient in Microsoft Excel, Word, and Power BI (desirable) 
• Work collaboratively as part of a team to identify and solve problems 
• Committed to a high standard of performance 
• Enthusiastic and committed to the Company’s aims and objectives 

What benefits we offer?

Flexible Working

We understand the importance of work-life balance and recognise that everyone is striving to find the perfect one between work and home life. That's why we offer a hybrid working model that combines the convenience of remote work with the benefits of collaborating in a professional office environment. You'll have the flexibility to work from home part of the time, allowing you to optimise your productivity while enjoying a comfortable work setup.

Bonus Programme

We reward your hard work and dedication with a competitive bonus programme that recognises and values your contributions. Your efforts are appreciated and directly reflected in your financial rewards. 

Life Assurance

We prioritise your peace of mind by offering life assurance coverage. You can feel confident knowing that your loved ones will be protected in the event of the unexpected. 

Income Protection

Your financial security matters to us. Our income protection benefits ensure that you have a safety net in place, providing a valuable source of income if you're unable to work due to illness or injury. 

Employer Pension Contribution

We invest in your future by contributing to your pension plan. You can enjoy the confidence and peace of mind that comes with knowing that you're building a solid foundation for your retirement.
 

Healthcare Cash Plan

Your well-being matters to us, which is why we provide a healthcare cash plan. You'll have access to a range of healthcare benefits, including reimbursement for medical expenses, dental and optical care, and more. Take care of yourself and your family's health without financial worries.
 

myENGIE

We offer a range of flexible benefits to employees alongside hundreds of retail and lifestyle discounts through myENGIE.

Diverse Employer

ENGIE’s purpose is to accelerate the transition towards a carbon-neutral economy, through reduced energy consumption and more environmentally friendly solutions, and we know that the most successful businesses are the most sustainable ones. Diversity, equity and inclusion is key to sustainability and success and our goal is to attract, engage and retain the best talent, bringing the best thinking to our business from inside and outside of our industry. Our ambition is to make sure everyone at ENGIE feels valued, respected and included. We know that diverse teams have more creativity, imagination, innovation and problem solving capabilities, so we are committed to tackling inequalities and creating a diverse and inclusive business.

Equal Opportunity

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. During the application process you will be asked to complete an equality questionnaire on a voluntary basis and any data we collect will be treated confidentially and used for evaluation purposes only. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.