Technical Manager

Language on SAP SF

en_US

Level of Experience

Degree

Country

Mozambique

Category

Job Contract

Permanent

Job Posting Date

Thu, 09/26/2024 - 17:53

job_division_level_one

job_mapped_organization

Systems Installation & Maintenance Technician

Posting date : 26/09/2024

Requisition ID : 35278

Systems Installation & Maintenance Technician

Job Title: Systems Installation & Maintenance Technician

Department: Commercial

Reporting line: Engineering Manager

Location: Maputo, Mozambique

Job grade: HL 13

ENGIE Energy Access:

ENGIE Energy Access is the leading Pay-As-You-Go (PAYGO) and mini-grids solutions provider in Africa. The company develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGO solar home systems are financed through affordable instalments and the mini grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,800 employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), 2.5 million customers and more than 12.5 million lives impacted so far, ENGIE Energy Access aims to impact 20 million lives across Africa by 2025.

Job Purpose/Mission:

Installation & Maintenance Technicians will support the installation and maintenance of our solar business systems. This role involves ensuring the installation and maintenance of our SBS energy solutions while adhering to industry technical standards including health, safety, and environmental (HSE) standards, and delivering exceptional customer service.

Responsibilities

Installations & Maintenance:

Conduct load analysis from customers through site visits
Follow building standards and codes when installing panels and support structures.
Assemble and install solar panels on roofs and other structures ensuring compliance with technical standards and company policies.
Conduct regular maintenance and troubleshooting of solar energy systems to ensure optimal performance.
Follow installation and maintenance schedules as directed by the Sales & Technical Team Lead.
Document all installation and maintenance activities accurately.

Sales & Customer Experience:

Prepares proposals, conducts sales presentations, and negotiates contracts
Manages the procurement process, including sourcing and purchasing of installation materials
Ensure exceptional customer experience by maintaining high standards of service and support.
Educate customers on the benefits and functionalities of our solar energy solutions.
Assist in organizing and conducting product demonstrations and sales events.
Foster long-term relationships with customers by providing ongoing support and communication.

Health, Safety, and Environmental (HSE):

Adhere to all HSE regulations and company policies during installation and maintenance activities.
Participate in regular safety audits and risk assessments.
Report any safety incidents and collaborate in implementing corrective actions.
Promote a culture of safety within the team, ensuring all activities are carried out safely.

Qualifications:

Diploma or equivalent in Electrical Engineering, Renewable Energy, or a related field.
Proven experience in the installation and maintenance of solar energy systems.
Understanding PAYGo technology is a plus.
Basic understanding of HSE regulations, especially regarding high-voltage installations.
Strong technical troubleshooting skills.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.

Languages:

Portuguese (fluent) and English (fluent)

What We Offer:

Hands-on experience in project management and training coordination within a leading solar energy company.
Mentorship and professional development opportunities.
A collaborative and supportive work environment.
The chance to contribute to meaningful projects that impact communities through sustainable energy solutions.

ENGIE Energy Access is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Requisition ID on SAP SF

35278

Organization

Junior (experience < 3 years)

Language on SAP SF

en_US

Level of Experience

Degree

Country

Mozambique

Category

Job Contract

Permanent

Job Posting Date

Thu, 09/26/2024 - 17:35

job_division_level_one

job_mapped_organization

Data and Analytics Manager

Posting date : 24/09/2024

Requisition ID : 27467

Data and Analytics Manager

Job Title:	Global Data & Analytics Manager
Location	Based in any of EEA’s 9 African markets
Reporting line:	Global Commercial Performance Head
Job Grade:	HL 16

We are building a diverse and inclusive team, and this opportunity is open to any qualified internal and external applicants. Women, candidates from Africa and those with experience working on the continent are particularly encouraged to apply for this role.

About ENGIE Energy Access (EEA)

ENGIE Energy Access is the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa. The company develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGO solar home systems are financed through affordable instalments from $0.19 per day and the mini-grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,800 employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 1.9 million customers and more than 9 million lives impacted so far, ENGIE Energy Access aims to impact 20 million lives across Africa by 2025.

https://www.linkedin.com/company/3055106

Job Overview

The Global Data & Analytics Manager for Strategic Marketing will play a crucial role in the Strategic Marketing department (which oversees Sales, Marketing and Customer Experience). The role will be responsible for empowering decision makers with real-time and right-sized data insights and recommendations to improve performance and inform strategies. This role requires an ability to work cross-functionally with country teams and key central functions including Credit, Product, Digital, Finance and others to develop and maintain strong business and technology relationships, becoming a trusted partner to all stakeholders.

The right candidate will be analytical, curious and have a passion for solving problems through a data-driven, customer-centric approach. Ideally, you would combine your analytical capability with a background in commercial strategy, especially with pricing, customer segmentation, customer experience and customer value management. It is critical this role goes “beyond data” and communicates actionable recommendations to key decision-makers; “forcing their hand” if necessary to make the right strategic decision.

Key Responsibilities

Business intelligence, reporting & data visualization for Strategic Marketing
Ad-hoc and project related analytics and performance insights
Strategic planning and budgeting / forecasting related to Strategic Marketing
People leadership, including direct leadership of data analysts (with full responsibility for the team’s workplan, coaching and professional development; and indirect leadership of country data analysts (mentoring, training and capacity development))
Management of processes, systems and standards for Strategic Marketing reporting and analytics and alignment with data sources across EEA

Main Activities

Business Intelligence, Reporting & Monitoring (approx 30%)

Develop effective business intelligence strategies and analytics / visualization solutions for Strategic Marketing for use by key decision makers (Global leadership, Managing Directors, Country functional leads, etc.)
Design, develop and own interactive Tableau dashboards to track key performance indicators, summarize data trends, and to enable EEA markets to manage and monitor their performance
Generate regular Strategic Marketing reports including: (1) monthly performance reviews; (2) monthly war room content for Global leadership (3) monthly reports to Global and ENGIE leadership; (5) quarterly “Deep Dives” on performance and other key topics by market; (6) preparation of Year in Review; (7) other ad-hoc requests from time to time
Monitor on an ongoing basis performance against key metrics and agreed targets across EEA and markets, including financial and operational drivers, continuously identifying improvement opportunities, and communicating to key stakeholders

Analytics & Insights (approx 20%)

Conduct ad-hoc rigorous analysis (including statistical analysis and data modeling) to evaluate strategic marketing performance, to form new insights, to highlight areas for improvement, and to drive decision making and strategies
Oversee analytics projects to extract, manage, and analyze strategic marketing data from multiple applications or sources (including field research)
Work closely with EEA Data to develop and validate predictive models, forecasts or other data tools for strategic marketing
Provide support on broader analytical needs of the EEA Strategic Marketing team, including analysis of pilots, interventions, operations or field research work
Strategy & Planning (approx 20%)
Work with the Strategic Marketing leadership and with EEA markets to ensure that strategies and plans are data-driven and informed by analytical insights
Provide leadership and rigor in the development of Strategic Marketing performance targets for each market and for EEA on a consolidated basis, including leading the forecasting and reforecasting processes
Develop functional goals and priorities for Strategic Marketing analytics and business intelligence which align with the overall strategy for EEA
Design, scope out, implement, manage and monitor specific projects and initiatives to improve the accuracy, effectiveness and/or efficiency of EEA’s Strategic Marketing analytics and business intelligence outputs
Keep abreast of industry best practices and standards for performance analysis, reporting, etc.
Serve as a key stakeholder for the EEA Pricing Committee, advising country teams

Management, Training & Capacity Development (approx 20%)

Lead a team of analysts (currently 2), including full responsibility for coaching and their professional development
Manage the team’s work plan and workload to ensure delivery of agreed goals
Work with EEA leadership and country leadership to enable decision makers to access and interpret BI tools, reports and analytical outputs, and to understand and analyze their performance an ongoing basis
Coach country analysts to develop their analytical skills or their capacity to build localized dashboards and data views

Processes, Systems & Standards (approx 10%)

Document and standardize business rules and definitions for key processes and metrics to ensure alignment of all stakeholders
Work closely with other stakeholders and data users across the company to create and maintain controls systems and review standards which ensure data quality and prevent discrepancies
Collaborate with data scientists, analysts and engineers to ensure and improve data availability, integrity, accuracy, and reliability

Knowledge and skills Experience:

At least 6–10 years work experience in fields such as in data analysis, statistics, financial analysis, business analysis, or similar, particularly in sectors like retail financial services or telecommunications
Exceptional analytical skills and business judgement, with the ability to synthesize and interpret qualitative and quantitative data into practical strategy recommendations
Able to query databases using SQL (requirement), experienced with data visualization tools (Tableau, D3, ggplot, etc.), financial modelling using Excel, and comfortable with basics of with database management, data engineering, basic accounting and financial reporting
Outstanding communication skills, with the ability to influence key stakeholders to make evidence-backed and rational decisions
Experience building, inspiring, leading teams with a wide variety of levels, experience and capabilities
Strong experience and capability in commercial strategy, especially with pricing, customer segmentation, customer experience and customer value management
Skilled in project management, with an exceptional ability to collaborate, influence, and execute against strategy
Excitement about EEA’s mission and a deep desire to make an impact on off-grid and financially underserved customers in sub-Saharan Africa

Language(s):

English
French is a plus

We thank all applicants for their interest, however due to the large volume of applications we receive, only shortlisted candidates will be contacted.

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths! 

Job Requisition ID on SAP SF

27467

Organization

Language on SAP SF

en_US

Level of Experience

Degree

Tanzania, United Republic of

Country

Category

Job Contract

Job Posting Date

Tue, 09/24/2024 - 15:42

job_division_level_one

job_mapped_organization

Software Engineer(Rails)

Posting date : 24/09/2024

Requisition ID : 35357

Software Engineer(Rails)

Job Title:  Software Engineer (Rails)

Department: Digital & IT

Reporting line:  Software Engineering Manager

Location: Kampala or Nairobi

About ENGIE Energy Access

Job Purpose/Mission  

We are looking for a full-stack software engineer to join our digital team and help us to deliver affordable solar power to emerging markets. If you are confident in the Rails world and if you want to create real, positive impact with your work, please reach out to us.

This position offers a great opportunity to directly contribute to the success of a mission driven company with social and environmental impact. You will work closely with our stakeholders and users in Africa and beyond.

Our small, self-organized, distributed team (Kampala / Berlin / Nairobi) develops the backbone of our operations, which we also provide to other businesses in the PAYGo sector as Software as a Service – see https://paygee.com.

Responsibilities 

Participate in the software planning sessions, together with product managers and engineers to discuss delivery time estimates, risks and key practical considerations such as technical debt, feasibility at scale etc.

Take well specified tasks and deliver a complete solution subject to all engineering best practices, timeline considerations and potential dependencies with minimal to no supervision.

Represent technical team in business conversations for specific assigned scope and provide effort estimates, risk assessment and coordinate technical implementation

Participate in Peer-Review, contribute to delivering high quality software solutions

Contribute to technical documentation

Provide support where engineering intervention is required (e.g. due to bugs or performance problems)

Knowledge and skills   

Experience: 

3 years of practical experience in software engineering

Programming language proficiency in Ruby and Rails and front-end/JavaScript frameworks

Proven track record of building quality software with TDD

Good knowledge of object relational mappers and their implementation design patterns

Appreciation for detailed source code documentation and organized code structuring

Excellent knowledge of computer algorithms and solid computer science fundamentals

Excellent written and verbal communication skills in English

Good to have experience  

Experience in developing large production grade web applications

Knowledge of software engineering design and architectural patterns

Forward thinking with ability to recognize the impact of technology in business

Software deployment pipelines and best practice (CI/CD)

Knowledge of container orchestration

Server backend management experience (Linux, MySQL, Puma, Apache, Nginx, etc.)

Good knowledge on application security

Knowledge of Amazon Web Services (AWS) and its services, such as, but not limited to, EC2, RDS, EBS, S3, Lambda functions

Qualifications: 

Bachelors in a relevant engineering discipline (Computer Engineering, Software Engineering, Computer Science are preferred)

Language(s):  

English

French is a plus

 Our Technology Stack: 

Web framework: Rails 5

Background task: Sidekiq

Front-end: ActiveAdmin, VueJS, Angular

API: Grape, Devise

TDD: RSpec

Search: Thinking Sphinx

Storage: MySQL, Mongo, Cassandra, Redis

Source Control: Gitlab selfhosted for git and CI/CD

Deployment: Capistrano, Ansible

Fresh Ideas Always welcome!

We thank all applicants for their interest, however due to the large volume of applications we receive, only shortlisted candidates will be contacted.  

Job Requisition ID on SAP SF

35357

Organization

Language on SAP SF

en_US

Level of Experience

Degree

Country

Category

Job Contract

Job Posting Date

Tue, 09/24/2024 - 13:14

job_division_level_one

job_mapped_organization

Head of Finance and Administration

Posting date : 16/09/2024

Requisition ID : 35044

Head of Finance and Administration

Job Title: Kenya Head of Finance

Department: Finance

Reporting Line: Kenya Country Director

Location: Nairobi, Kenya.

About ENGIE Energy Access

ENGIE Energy Access is one of the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa, with a mission to deliver affordable, reliable and sustainable energy solutions and life-changing services with exceptional customer experience. The company is a result of the integration of Fenix International, ENGIE Mobisol and ENGIE Power Corner; and develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGo solar home systems are financed through affordable instalments from $0.19 per day and the mini-grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,700 employees, operations in 9 countries across Africa (Benin, Cote d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 1.5 million customers and more than 8 million lives impacted so far, ENGIE Energy Access aims to remain the leading clean energy company, serving millions of customers across Africa by 2025. www.engie-energyaccess.com

Key Responsibilities

Provide reliable and accurate financial and management advice.
Build, mentor, coach, and refine the finance team.
Lead and direct budgeting, forecasting, and reporting.
Develop internal control procedures to increase efficiency of operations and minimize business exposure.
Own the country financial model, using it to forecast EBITDA targets and the impact of strategy decisions on business performance.

Detailed Description

Financial & Operational Strategy:

Create and continuously refine country finance strategy.
Negotiate a pipeline of local currency debt to safeguard receivables against forex depreciation.
Own the country financial model, using it to forecast EBITDA targets and the impact of strategy decisions on business performance.
Ensure a line-by-line budget & forecast by all departments and support preparation where required.
Support and drive maintenance/achievement of financial sustainability by guaranteeing:
- 100% Punctual Funding vs Budget to support business operations.
Manage and analyze Cash-Flow and working capital requirements by:
- Understanding the source and uses of cash and maintain integrity of funds received/generated.
- Cash-flow forecasting to determine acceptable levels of trending balances.
- Actively liaise with other teams for critical funding needs and shortage risks.
- Monitor and control accurate records of receivables, safe inventory levels and negotiate favorable credit terms with local suppliers.
Continually monitor and refine the effectiveness of country financial strategies, gathering evidence in the process to inform the commercial strategy.

Business Performance, Financial and Management Reporting

Understand the business model for generating customer value and translates the operational metrics into measures for performance using dashboards and financial statement ratio analysis.
Prepare management accounts and provide insights on deviations to budget, commentary on periodic performance and support Country Director with tactical moves accordingly.
Generate both regular and ad hoc insights for action so that the business can maintain excellent financial health:
Work closely with department heads to understand monthly expenses referring to the budget vs Actuals , monitor spending and drive efficiencies in cost centers.

Tax and Regulatory Compliance

Ensure compliance with local tax requirements and timely submission of all tax returns.
Ensure efficient tax structures are in place and are properly administered.
Keep abreast of changes in relevant local regulatory environment and communicates major changes to the group.
Ensure company compliance for all financial record control including real estate contracts and leases.
Keep tax non-compliance risk as low as possible by proactive education and documentation review, approval, and accounting.

Stakeholder Engagement

Develop relationships with relevant actors and maintain networks throughout the business environment.
Work closely with the following stakeholders to provide strategic finance and administrative support as needed
Develop and maintain mutual beneficial business relationships to assist, protect and enhance the company’s image in the community which includes Tax Authorities, External Auditors, Banks, Regulatory Bodies, Shareholders, Lawyers, Insurance and Brokers Entities, and any other relevant to the business.

Governance & Risk

Internal control maintenance, identification, profiling and reporting potential risks as well as propose and implement mitigation plans.
Ensures financial audits are completed in time and statutory books closing occurs as appropriate.
Responds to Auditor queries effectively and communicated any significant matters to the Country Director.
Ensure adherence to financial spending policies and procedures.
Procurement principles in place to ensure value for money.

People Management & Leadership

Ensure the department is adequately staffed for execution of financial functions.
Build and provide inspiring leadership to a high performing finance team
Supervises the activities of the direct reports and ensure quality, service and compliance standards are met and that finance operations run efficiently and effectively to support the business operations.
Facilitates training where required to build and develop team’s capacity.

Required Skills & Experience

Education / Qualifications

B.A or B.S in Accounting and Fellow of CIMA/ACCA. Masters or MBA preferred.
CPA (K) Member

Experience

10+ years of progressive functional experience.
Experience in partnering with a company management team.

Knowledge & Skills

Strong communication and negotiation skills
Planning and organizing
High level of business orientation
Strong analytical skills with numbers
Ability to provide accurate reporting.
Strong leadership skill
Risk Management
Entrepreneurial spirit and collaborative nature
Attention to detail, strategic thinker.

At EEA, we have high expectations for our managers. Each manager plays a key role in creating an exceptional experience not only for our customers but for every person on our team. Our managers help EEA realize our ambitious goals while developing their own leadership skills and facilitating growth for their direct reports. 

We believe that great managers:

Deliver ambitious results: As a high-performing and accountable leader, you create an enabling environment for effective action and bold decision which contribute to successful delivery of results.
Act with integrity: As an ethical leader you are honest, respectful, objective, and transparent. You create and build upon a foundation of trust and openness.

Inspire and mentor the team: As an inspirational leader you walk the talk. You empower and coach your team with trust and humility.
Are accessible: as an accessible leader, you develop and maintain deep connections with stakeholders through approachability and active listening.
Ensure diversity and inclusion: as an inclusive leader, you ensure diversity and foster a sense of belonging.

Job Requisition ID on SAP SF

35044

Organization

Senior (experience >15 years)

Language on SAP SF

en_US

Level of Experience

Degree

Master's Degree

Country

Kenya

Category

Finance / Tax / Insurance

Job Contract

Job Posting Date

Mon, 09/16/2024 - 17:33

job_division_level_one

job_mapped_organization

Head of Commercial

Posting date : 27/08/2024

Requisition ID : 34137

Head of Commercial

Job Title: Head of Commercial

Department: Commercial – Sales & Collections

Reporting line: Country Director

Location: Nairobi, Kenya

About ENGIE BU Africa ENGIE Energy Access

ENGIE Energy Access is a leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa, with a mission to deliver affordable, reliable and sustainable energy solutions and life-changing services with exceptional customer experience. The company is a result of the integration of Fenix International, ENGIE Mobisol and ENGIE PowerCorner; and develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGo solar home systems are financed through affordable installments from $0.14 per day and the mini-grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities.

With over 1,700 employees, operations in nine countries across Africa (Benin, Cote d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 1 million customers and more than 5 million lives impacted so far, ENGIE Energy Access aims to remain a leading clean energy company, serving millions of customers across Africa by 2025.

www.engie-africa.com / www.linkedin.com/company/engie-africa

Job Purpose/Mission

The Head of Commercial will play a critical role in ENGIE Energy Access Kenya (EEAK). As the Head of Commercial, you are responsible for developing and implementing Sales, Marketing & Business Development (Partnerships) strategies to accelerate growth with our current and new while maintaining strong customer repayments. You are also expected to identify new commercial opportunities, manage marketing efforts and coordinate the execution of market research and analysis to create business plans based on commercial opportunities.

Responsibilities

Set and manage the overarching strategic direction, priorities and focus areas for sales commercial (sales, marketing, and business development), cascading and ensuring alignment throughout EEAK
Manage consolidated country commercial performance with keen focus on driving overall customer repayments given that 99% of the sales are on credit and the team core responsibilities for pushing credit sales outcomes.
Establish a best-in-class commercial operating model, with a high-impact and right-sized organizational structure, tools, reports, standards, and systems
Lead our go-to-market strategy through understanding our customers, the market, and competitive landscape then determining competitive positioning with regards to products, prices, channels, and locations
Develop and lead a team commercial team (including regional Managers) on a local, regional and national level, with full responsibility for the team's work plan, coaching, and professional development
Lead and oversee strategic projects to improve commercial performance

Detailed Responsibilities

1. Strategy, Planning & Budgeting

Set and manage the overarching strategic direction, priorities, and focus areas for commercial across EEAK over the short to long-term and drive efficient customer acquisition and revenue growth throughout EEAK
Create robust plans to deliver the country targets month on month on month, including allocating sufficient investment and resources to reliably execute
Develop our go-to-market strategy (locations, distribution channels, marketing, partnerships)
Collaborating with cross-functionally peers to determine other key strategic inputs (e.g., product Volume, pricing, CX, etc.)
Ensure regions have localized strategies in line with the country strategy
As part of the management team, provide thought partnership for cross-functional leads, provide input into strategies, act as a key stakeholder on cross-functional decisions and ensure that core commercial and enabling functions to align with the sales strategy
Develop the sales, marketing, and business development team budgets, and track departmental expenditures, financial goals, and budgets
Where required, both lead and oversee strategic commercial projects to drive sales growth across EEAK

2. Governance, Reporting, Analytics & Performance Management

Continuously manage country Sales and customer repayment performance, including:
Primary focus on revenue, though sales volumes, kit mix, and price
Focus on maximizing sales of higher-margin products withs with a lower COGS
Focus on Customer repayment and Collection Rates, given sales team core responsibilities for credit sales outcomes.
Oversee the development of reports, analysis, and insights for commercial performance and other operational KPIs (per sales manager/agent, active agents) and marketing (brand health, marketing spends, referrals, etc.)
Lead commercial governance forums and hold Zonal/Regional Managers and other commercial sectional heads accountable for results and plans
Where there is underperformance, provide hands-on support to turnaround and make key decisions to remediate performance
Continuously monitor performance of other key functions that drive sales, including product, pricing, sales, distribution, portfolio health, customer experience, software, and service with potential partners, working with them to take remediation action to address underperformance

3. Commercial Operations

Develop procedures and policies for core sales operations functions (lead and opportunity management, recruitment and training, tools of the trade, incentives, size, and structure, government reporting and performance management, etc.)
Implement procedures and policies throughout the sales function, monitor and ensure compliance, continually test and improve.
Lead and manage marketing operations, including:
Lead market research, including the market and competitive landscape to identify analyze threats and opportunities
Segment EEA Kenya's customers and develop tailored strategies to target
Identify trends in customer behavior closely following sales, product usage, customer retention, upgrades, and competitors, leveraging this data to enhance our commercial strategy
Supervise all marketing channels and methods to ensure appropriate information is effectively communicated to external audiences (including leading campaigns)
Establish and manage external partnerships, including negotiating ongoing contracts with suppliers and customers, managing, and reviewing contracts, and making recommendations regarding commerciality.

4. Leadership, Management & Culture

Develop and lead a team of sales and commercial managers and analysts, including full responsibility for coaching and their professional development
Manage the team's work plan and workload to ensure delivery of agreed goals
Help recruit, collaborate with, coordinate, and train diverse teams such as Marketing and especially field sales and credit teams.
Provide strong leadership, management and coaching for regional sales teams, including with support to other members of the Management Team

Experience + Knowledge and Skills

Minimum of 12 years’ experience in progressive business leadership experience, with 3+ years leading a Commercial function (Particularly Renewable Energy, FMCG's, MNO & Financial Institutions).
Strong Commercials capability across Sales and Marketing particularly in B2C, with a demonstrated history of leading and delivering strong commercial results.
Outstanding leadership, having led large field- based sales teams and ability to create a performance culture with strong governance, accountability and results.
Strong understanding of the Kenya Commercial environment, ideally with time spent in Various regions throughout Kenya.
General strategic, analytical and problem-solving skills, with the ability to set and communicate the strategic vision for commercial throughout the whole organization.
Ability to lead high impact cross functional strategic commercial projects end to end (Including planning, analysis, conclusions and implementation) to achieve results.
Exceptional judgement and decision-making skills, with the ability to independently assess and take action to achieve results.
Outstanding stakeholder engagement and communications skills, with the ability to develop relationships with Key functional leads (especially Customer Finance, Customer Experience and Operations) but also with external strategic commercial partners.
Demonstrated passion for our mission, values and customers.

Qualifications:

Bachelors degree in a Business related field
CIM certification
A Masters is an added Advantage

Language(s):

English fluency (writing, speaking and reading)
Swahili fluency (writing, speaking and reading)

Technology:

Experience in technology

We believe that great managers:

Deliver ambitious results: As a high-performing and accountable leader, you create an enabling environment for effective action and bold decision which contribute to successful delivery of results.
Act with integrity: As an ethical leader you are honest, respectful, objective, and transparent. You create and build upon a foundation of trust and openness.
Inspire and mentor the team: As an inspirational leader you walk the talk. You empower and coach your team with trust and humility.
Are accessible: as an accessible leader, you develop and maintain deep connections with stakeholders through approachability and active listening.
Ensure diversity and inclusion: as an inclusive leader, you ensure diversity and foster a sense of belonging.

Job Requisition ID on SAP SF

34137

Organization

Senior (experience >15 years)

Language on SAP SF

en_US

Level of Experience

Degree

Country

Kenya

Category

Job Contract

Job Posting Date

Tue, 08/27/2024 - 19:21

job_division_level_one

job_mapped_organization

Country Director

Posting date : 01/07/2024

Requisition ID : 31246

Country Director

Job Title: Country Director

Department: Country Team

Reporting Line: Regional Country Director

Location: Cotonou, Benin

Job Grade: 20

About ENGIE Energy Access

ENGIE Energy Access is the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa. The company develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGO solar home systems are financed through affordable instalments from $0.19 per day and the mini-grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,800 employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Benin), over 1.9 million customers and more than 9 million lives impacted so far, ENGIE Energy Access aims to impact 20 million lives across Africa by 2025.

Job Purpose/Mission

ENGIE Energy Access (EEA) is looking for an experienced and mission-driven leader to for our operations in Benin. You should be hungry to make an ambitious pitch for a scaled and sustainable model for our successful solar home system (SHS) and nascent mini-grid products in the Benin market. You have the skills and passion to take an already high-performing team to new heights, and to solidify our market-leader status as we break into new verticals and optimize our business model over the coming years.

As the Country Director in Benin, you are ultimately accountable in country for all aspects of EEA Benin’s work including SHS and mini-grids. You will own the opportunity of leading and growing a high-performing team of over 200 (including a young and vibrant leadership team) and further scaling and diversifying our business by building out the operations for optimal geographical coverage of Benin, consolidating and leading our mini-grid business, developing government relationships, and ensuring the business’s long-term strategic and financial sustainability.

Responsibilities:
Strategy Development and Implementation

Develop and implement the multi-year strategic vision and annual country business plan, aligned to the overall EEA strategic plan for both Solar Home Systems and Mini-grids.
Drive business model innovations/evolutions that result in improved customer engagement, better repayment, and reduced bad debt for both SHS and mini-grid businesses.
Iterate and create a country-centric business model that has the ability to acquire hundreds of thousands of customers on an annual basis while driving to YoY profitability growth.
Gather insights to inform scalable, profitable, and sustainable commercialization strategies in subsequent years.
Participate in business development projects by contributing all necessary data and validating assumptions.
Continuously monitor company performance, product fit and pricing, marketing, sales, distribution, portfolio health, technical integration, and service with potential partners, as well as customer experience and country-specific customer insights.

Leadership and Management

Provide strong, visible, and inspirational leadership to Benin’s management team including SHS and mini-grid leaders thereby delivering bottom line business results.
Build a world class team that loves what they do and embodies our culture.
Build a culture of performance and accountability to execute against goals.
Lead management team in the resolution of operational challenges and contribute towards the creation of new and innovative solutions.
Lead the development of a sustainable team structure to support the operational requirements of the business.
Oversee the recruitment, development, retention, and engagement of all team members in Benin in collaboration with the HR department.
Act as custodian of succession plan development and implementation to support the growth of people within the organization.
Lead, coach, and mentor direct reports to foster personal growth and teamwork.
Manage the administration of direct reports through the approval of leave, subsistence, and travel expenses.

Finance Management and Operations Oversight

Manage the country P&L for Solar Home System and mini-grid businesses, drive performance, challenge spend, and lead changes to deliver higher value.
Own and manage Country performance management dashboard and financial model for both SHS and mini-grid.
Provide oversight in financial management matters of the country operations, ensuring compliance with the overall company’s procedures and external best practice as well as donor and regulatory requirements.
Develop and effectively execute the country resource allocation plan, using insights and a focus on opportunities, priorities, and capabilities for business growth.
Monitor cash flow to ensure effective cash management.
Oversee all operations in Benin including construction of mini-grid sites, development of SHS distribution networks, inventory management, etc. to ensure successful completion of projects, protect health and safety, and reduce loss.
Monitor operational risks through the management of a comprehensive risk framework to assess risks and devise risk mitigation plans.

Health, Safety, and Security

Responsible for Health, Safety, and Security for all activities in the country.
Champion and maintain a culture of Health, Safety, and Security compliance, ensuring accountability throughout the organization for the safety of our staff and contractors.
Accountable for ensuring compliance by all teams in Benin to all EEA and ENGIE Group Health, Safety, and Security requirements.
Accountable for ensuring compliance by all teams in Benin to EEA and ENGIE Group Cyber Security requirements.

Ethics

Adhere strictly to Engie's Ethics Charter, encompassing ethical conduct, conflict resolution, compliance with laws and regulations, and anti-wrongdoing standards.
Demonstrate ethical leadership by upholding the highest standards of integrity, corporate responsibility, and ethics, ensuring compliance with internal policies and external regulations.
Oversee the implementation and enforcement of ethics policies, report any violations promptly to the CEO and Head of Ethics, actively engage in ethics training, advocate a zero-tolerance stance against unethical behavior, and foster a culture promoting ethical conduct within the organization.
Ensure accurate financial and audit reporting and that all potential contractors complete an ethics due diligence.

Stakeholder Management

Locate, initiate, develop, and execute on key partnerships initiatives that can assist in distribution, branding, customer acquisition, and scale.

Own and ensure that EEA Benin maintains productive relations with all external stakeholders and partnerships (i.e., telcos, government, tax authorities, industry organizations, banks, multilaterals, donors, etc.)
Represent the country programs to authorities, donors, partners, and other relevant forums.

Engage with Group Executives on country operational matters and in the provision of input into high level strategy.
Participate in Country Board meetings and engage with shareholders and local chairpersons.

Strengthen EEA’s position nationally and regionally.
Leverage and collaborate with global team and other country leads for insight and support.

We believe that great managers:

Deliver ambitious results: As a high-performing and accountable leader, you create an enabling environment for effective action and bold decision which contribute to successful delivery of results.
Act with integrity: As an ethical leader you are honest, respectful, objective, and transparent. You create and build upon a foundation of trust and openness.
Inspire and mentor the team: As an inspirational leader you walk the talk. You empower and coach your team with trust and humility.
Are accessible: as an accessible leader, you develop and maintain deep connections with stakeholders through approachability and active listening.
Ensure diversity and inclusion: as an inclusive leader, you ensure diversity and foster a sense of belonging.

Knowledge and skills

Experience:

12-15 years in a senior leadership role in a growing business of a reasonable size in B2B and B2C contexts
Strong GM experience, P&L responsibility, and orientation
Sales, Marketing and Consumer-oriented
Multi-channel sales distribution experience e.g., door to door, in-house retail, third party retail, partnerships, Telesales)
Experience representing a large and leading commercial multinational entity to both internal and external partners and authorities
Government and Labor stakeholder engagement experience
Experience of managing budgets and multiple stakeholder’s contracts
Proven commitment to accountability practices and knowledge of quality assurance systems
Experience with rural African Markets and financial services highly beneficial
Experience with sales oriented integrated operations in renewable energies sectors is preferred
Outstanding analytical skills and ability to synthesize analysis into practical strategy recommendations.
Understanding of asset & non-asset based business models and economics.
Experience with multi-entity governance.

Qualifications:

A holder of a minimum master’s degree in Business Administration or equivalent in a relevant field

Language(s):

English
French

Technology:

Experience in technology required for the role.

We thank all applicants for their interest, however due to the large volume of applications we receive, only shortlisted candidates will be contacted.

Job Requisition ID on SAP SF

31246

Organization

Senior (experience >15 years)

Language on SAP SF

en_US

Level of Experience

Degree

Country

Category

Job Contract

Job Posting Date

Mon, 07/01/2024 - 17:55

job_division_level_one

job_mapped_organization

Head of People and Culture

Posting date : 21/05/2024

Requisition ID : 28685

Head of People and Culture

Job Title: Head of People & Culture

Department: Human Resources

Reporting Line: CEO

Location: Any EEA Market

HL: 20

About ENGIE Energy Access

Purpose / Mission

The HR Director at ENGIE Energy Access (EEA) is a high impact leadership position that will deliver EEA wide HR projects, support country HR Leads in finalizing projects and provide senior level HR business partnership. The right candidate is business savvy, with high expertise in the people and hard skills required for a highly functioning HR function.

This candidate will provide hands-on support to deliver on projects themselves and support the wider HR team in delivering on their projects. The successful candidate will have proven experience in leading disparate teams in multiple locations, providing mature support while leading by example. The job holder will also be responsible for leading the dissemination of company values to the entire team while working to restore confidence in the HR function. The future incumbent will be able to deploy and successfully steer implementation and execution of the ENGIE HR strategy, policies and processes, and so be a professional member of the ENGIE HR line.

You may be a great fit for this role if you are excited by:

Acting as a HR business partner
Providing quick turn arounds on challenging HR issues
Solving HR puzzles related to all HR processes (compensation and benefits, talent development, corporate culture HRIS & tools, etc.), staff engagement and building trust.
Leading HR and supporting a global leadership team in implementing the ENGIE HR strategy, polices and processes.
Leading and inspiring the HR-team based on result orientation and accountability.

Scope of Work

Strategic Leadership of the HR Function:

Define the HR Strategy for EEA in line with the ENGIE group HR strategy.
Support EEA CEO to create a safe and enabling environment within EEA Senior Leadership Team.
Be the link between EEA and Transformation & Geographies and Flexible Generation & Retail GBU and/or Regional Hub and/or ENGIE HR filière.
Implement change management to achieve business and people goals/outcomes.
Bring the HR, people, and culture perspective into key executive decisions.
Drive and oversee workforce planning and lead organizational development projects that align with the business strategy.
Provide strategic HR support, including leading the charge and addressing difficult Talent/HR issues with senior leadership at EEA.
Provide leadership for the full HR line within EEA and develop and implement the ideal HR structure and resource plan to most effectively meet team and business objectives.

Compensation and Benefits:

Define and continuously improve the employee value proposition and EEA reward policy.
Finalize and launch the remuneration policy in line with the ENGIE Group policy, launch salary structures for all markets, and ensure implementation.
Lead the compensation and benefits committee.
Oversee a regular salary benchmarking exercise to ensure competitive positioning of EEA in our markets and provide business insights.
Oversee job grading process and policy and ensure that job grades are communicated to all EEA team members.
Connect and implements ENGIE Group policies.

Employee Engagement and Culture:

Finalize the operationalization of the EEA Culture (incl. country and entity specificities) and make it living in collaboration with the EEA Head of Communication
Support EEA CEO driving Engie and EEA culture within EEA Senior Leadership Team
Drive employee engagement across the organization by creating active feedback channels, ensuring regular engagement surveys are conducted, supervising the team to implement meaningful action planning based on the findings.
Lead the dissemination of findings from the engagement surveys and drive communication to the wider team on the survey results and the proposed action plans.
Support cultural transformation through deployment of Group programs (Be.U@ENGIE , DEI Roadmap, Engie Ways of Working, Engie Ways of Leading) across EEA.

Talent Management and Leadership Development:

Design & implement the talent development strategy to deliver professional development and growth opportunities across all EEA employee types, including skills development, learning and development programming, career pathing, and succession planning for key leadership roles
Build and implement leadership development and coaching programming
Design and Implement meaningful performance management across the organization to ensure that we have a good understanding of our talent, can effectively identify and reward top talent, and address cases of underperformance
Design recruitment, succession planning, and mobility programs to ensure business continuity and that we have the right skills and people to achieve business goals
Connect with Flexible Generation & Retail & Group processes (ex: People & Position Review process)

Data and Tools:

Implement follow-up on any Group HRIS & related processes (ex: Sezame)
Propose and implement additional HR tools supporting our activities and not covered by Engie’s solutions (Leaves, expenses management)
Create an HR repository of data that is and remains the single source of truth for HR matters

HR Business Partnership:

Improve HR’s and standing with the rest of the business, providing clear guidance and direction on all HR matters in support of the business.
Provide HR business partnering support to the Leadership Team and Country Teams
Manage and mitigate senior level ethics risks N-1 and N-2 level

Country Team HR Support:

Lead, mentor, guide and develop in country HR leadership to deliver key business objectives
Work with country HR Leads to ensure that our internal policies support our people-forward approach while being compliant to labour laws across different markets.
Define and roll out unified EEA HR Policies and an EEA employee Handbook that provide guidelines to HR practitioners across EEA.
Provide nuanced HR support to all markets as required.

Knowledge and skills

Experience:

15+ years working experience in talent management and development
15+ years experience in operational HR functions
Excellent written and oral communication skills
Experience in both “hard” and “soft” HR specifically job grading, remuneration package design, payroll management, etc.
Successful experience as Talent Director or similar role with at least regional or global oversight
An understanding of multinational companies or vertically integrated institutions operating in multiple markets
Experience in company integration (preferred)
Working experience in Africa and Europe
Living/ practical experience in at least one country in Africa or similar market with Bottom of the Pyramid customers
Experience with Hay Job Grading or similar job grading methodology
Leadership and project management experience: we are looking for entrepreneurial candidates who have started or contributed significantly to a particular project, team, or new company and we especially value candidates who have seen projects through from start to finish, from design to scale up phase

Qualifications:

Relevant degree or Masters.

Language(s):

English (mandatory)
French is more than a plus

Technology:

Experience with HRIS, ATS or HR ERP systems
Knowledge of talent systems and software, for example, performance management systems, etc.

Job Requisition ID on SAP SF

28685

Organization

Language on SAP SF

en_US

Level of Experience

Degree

Country

Category

Job Contract

Job Posting Date

Tue, 05/21/2024 - 16:26

job_division_level_one

job_mapped_organization

Assembly Technician

Posting date : 19/04/2024

Requisition ID : 26784

Assembly Technician

Job Title:	Technicien d'Assemblage H/F
Department:	Opérations
Reporting line:	Wharehouse Manager
Location:	Benin

À propos d’ENGIE

ENGIE est le plus grand producteur indépendant d'électricité au monde et l'un des principaux acteurs du gaz naturel et des services énergétiques. Le groupe a plus de 50 ans d'expérience sur le continent africain et a la capacité unique d'implémenter des solutions intégrées tout au long de la chaîne de valeur énergétique, de la production d'électricité centralisée aux solutions hors réseau (systèmes solaires domestiques, mini-réseaux) et aux services énergétiques. ENGIE Africa compte presque 4 000 employés, possède une capacité de production d’électricité de 3,15 GW, en exploitation ou en construction, et occupe une position de leader sur le marché décentralisé de l’énergie fournissant de l’énergie propre à plus de 4 millions de personnes par le biais d’installations solaires domestiques et de micro-réseaux locaux.

ENGIE PowerCorner est le développeur et opérateur de mini-réseaux du Groupe ENGIE qui fournit une électricité renouvelable, fiable et abordable, ainsi que des services énergétiques innovants, aux populations hors-réseaux des zones rurales en Afrique. Pour ce faire, nous utilisons une combinaison d’innovations clées : des unités de production d’électricité renouvelables solaires standardisées, un mini-réseau autonome combiné à des compteurs intelligents, et la technologie de paiement mobile.

Périmètre de Responsabilités

Les responsabilités listées ci-dessous sont celles pour lesquelles vous avez été recruté et que vous devrez assumer pour ENGIE Energy Access Bénin. Ces dernières sont sujettes à changement à tout moment.

Rapportant au Responsable de l’Entrepôt et du Transport de ENGIE Energy Access Bénin, le Technicien d’Assemblage aidera à la bonne gestion des opérations au sein d’une start-up dynamique qui évolue aux frontières de l’énergie renouvelable et des technologies de paiement mobile.

Responsabilités principales

Aider au chargement des livraisons à l’entrepôt et des livraisons aux points de vente ;
Effectuer un contrôle minutieux et de qualité du stock à l’arrivée et au départ ;
Effectuer l’assemblage des produits SmartLife à travers le logiciel prévu à cet effet ;
Être méticuleux lors de l’assemblage des équipements afin de minimiser les erreurs ;
Être proactif et enthousiaste dans la détection des erreurs et les remonter à sa hiérarchie ;
Être alerte et responsable en vue d’assurer la sécurité de vos collègues de travail
Maintenir en bon état le stock de l’entrepôt et éviter qu’il ne soit endommagé, perdu ou dérobé ;
Avoir une bonne connaissance de nos produits : les détails, les caractéristiques, les prix etc. ;
Participer aux inventaires, aux audits et aux rapprochements ;
Participer activement à la classification et au rangement des kits ;
Améliorer continuellement ses connaissances sur les produits et ses compétences en matière de maintenance ;
Prendre soin des ordinateurs et de tout l’équipement mis à disposition.

Responsabilités techniques

Soutenir le processus de remise à neuf du produit SmartLife ;
Effectuer le tri et la remise à neuf de tous les accessoires SmartLife ;
Identifier les produits défectueux en collaboration avec les Conseillers Points Services en vue de les réparer ;
Effectuer des enregistrements précis, des rapports sur la qualité du produit dans l’inventaire quotidien des produits SmartLife reconditionnés et saisir des informations précises dans le logiciel dédié.

Postulez

Vous vous êtes reconnu(e) dans cette offre ?

Déposez votre dossier à l’adresse : recrutement.benin_eea@engie.com

Constitution du dossier de candidature :

Un Curriculum Vitae détaillé au format PDF et sous la forme de NOM+ Prénoms.
Une lettre de motivation adressée à la Responsable des Ressources Humaines.

Nous remercions tous les candidats de leur intérêt, mais en raison du grand volume de candidatures que nous recevons, seuls les candidats présélectionnés seront contactés.

ENGIE est un employeur engagé dans la diversité, l’égalité des chances et la création d’un environnement inclusif pour tous. Toutes les candidatures sont examinées en fonction des besoins de l’entreprise, des exigences du poste et des qualifications individuelles, sans aucun égard quant à l’origine, l’âge, le patronyme, l’identité, l’orientation ou la préférence sexuelle, la religion, la situation familiale, l’état de santé, le handicap, les opinions politiques, les engagements syndicats ou encore la citoyenneté. Nos différences font notre force !

#ActWithENGIE

Job Requisition ID on SAP SF

26784

Organization

Junior (experience < 3 years)

Language on SAP SF

en_US

Level of Experience

Degree

Technical Qualification

Country

Benin

Category

Procurement / Logistics

Job Contract

Job Posting Date

Fri, 04/19/2024 - 18:00

job_division_level_one

job_mapped_organization

Conseiller Point Services-Tovinklin

Posting date : 18/04/2024

Requisition ID : 21100

Conseiller Point Services-Tovinklin

Job Title:	Conseiller Point Services H/F
Department:	Customer Experience
Reporting line:	Team Leader Conseiller Point Services
Location:	Benin (Toviklin)

À propos d’ENGIE

Mission de l’emploi

Le Conseiller Point Services aide à la bonne gestion du point services en fournissant un service client avant et après-vente efficace aux clients. Il/elle s’occupe de la gestion des stocks sur le point services et sur le terrain. Il/elle fournit un reporting régulier sur les différents indicateurs relatifs à son poste.

Responsabilités

1- Satisfaction clientèle

Assurer une bonne satisfaction client en fournissant un excellent service client en tout temps, en répondant aux questions et plaintes, en diagnostiquant les problèmes techniques et en procédant aux échanges de matériels si nécessaire.

2- Feedbacks clients / Produits

Aider à recueillir les feedbacks clients sur la qualité de nos produits, les remonter et aider au développement et amélioration des produits en effectuant des tests et des enquêtes.

3- Animations commerciales

Contribuer à l’animation commerciale, en support du Marketing et travailler sur la visibilité du point services dans sa localité.

4- Gestion du stock et de la disponibilité des Kits au Point Services, auprès des

CCS* (*Conseillers Confort Solaire) et Points relais

Superviser et surveiller l’arrivée des kits et leur sortie de l’inventaire sur le territoire du Point Services, fournir des rapports réguliers sur l’inventaire des kits et renseigner les bases des données adéquates.

5- Accompagnement des CCS

Répertorier les clients en situation d’impayés dans la base de données et mettre à disposition la liste aux CCS | Orienter les clients potentiels vers les CCS géographiquement proches (après consultation des Chefs de vente & Chefs de vente adjoint) et leur donner du support, si nécessaire, dans les divers processus. Les informer et les suivre régulièrement sur les techniques de suivi client | Former les CCS sur l’installation et l’utilisation de FenixGo | Participer au debrief avec les équipes terrain et remonter les informations utiles à partager.

Qualifications :

Avoir au moins 2 à 5 ans d’expérience dans le domaine de la relation client
Disposer d’un BAC+2/3 en Gestion des Entreprises, Gestion Commerciale, Marketing et Action commerciale ou tout autre diplôme équivalent

Qualités professionnelles & humaines :

Connaître les produits de l’entreprise, sa stratégie et son organisation ; les techniques de communication orale et écrite et les concurrents & les partenaires éventuels
Avoir une connaissance en Management d’équipe
Maîtriser la gestion de stock ; les logiciels bureautiques (MS Word, MS Excel) et les outils de reporting et les techniques d’accueil clientèle et de communication
Capacité à analyser des données qualitatives et quantitatives et à analyser les produits
Créativité et sens de l’innovation
Rigueur et dynamisme
Diplomatie et sens du relationnel
Polyvalence et force de proposition
Bonne maîtrise de la langue Française ; l’Anglais serait un atout

Postulez

Vous vous êtes reconnu(e) dans cette offre ?

Déposez votre dossier à l’adresse : recrutement.benin_eea@engie.com avec en objet ‘’CPS02’’.

Constitution du dossier de candidature :

Un Curriculum Vitae détaillé au format PDF et sous la forme de NOM+ Prénoms.
Une lettre de motivation adressée à la Responsable des Ressources Humaines.

Date limite de dépôt des dossiers : Vendredi 01er Mars 2024 à 17h.

Nous remercions tous les candidats de leur intérêt, mais en raison du grand volume de candidatures que nous recevons, seuls les candidats présélectionnés seront contactés.

#ActWithENGIE

Job Requisition ID on SAP SF

21100

Organization

Language on SAP SF

en_US

Level of Experience

Degree